1. Lack of Constancy of Purpose
   • No planning for the future
   • Lack of short term definition and goals
2. Emphasis on Short Term Profits
   • Worship of the quarterly dividends
   • Sacrificing long term growth of the organization
3. Annual Rating of Performance
   • Arbitrary and unjust system
   • Demoralizing to employees
   • Nourishes short term performance
   • Annihilates team work, encourages fear
4. Mobility of Management
   • No roots in the company
   • No Knowledge of the company
   • No understanding of problems of company
5. Use of Visible Figures Only
   • No use of figures that are unknown or unknowable, i.e., customer or employee satisfaction
   • Encouraged by business schools

View Deming’s “Five Deadly Diseases” on YouTube.