Tools

A Reference Guide for which tool to use when:

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Section Topics

• Flowcharts
• Cause-and-Effect Diagram
• Run Charts
• Control Charts
• Affinity Diagram
• Consensus Decision-Making Tools
  • Brainstorming
  • Nominal Group Technique
  • Multiple Voting
  • Rank Ordering
  • Structured Discussion
• Force Field Analysis
• Change Concepts
• Tree Diagram
• Scattergram or Scatterplot
• Histogram (Frequency Distribution)
• Pareto Chart
• Interrelationship DiGraph
• Creativity Tools
• Random Audits
• Driver Diagram